Privacy Policy

01 Information We May Collect

Depending on how you use the website, we may collect the following categories of information:

• Contact information: details such as your name, email address, and information you submit through a form.
• Booking and service information: details you provide when requesting a session, making an enquiry, or communicating about a service.
• Messages and feedback: information included in emails, enquiries, feedback, or other communications you send to us.
• Technical and usage information: information such as browser type, device details, pages visited, approximate usage activity, and referring pages, where collected by website tools or cookies.

Please avoid submitting sensitive personal information through general website forms unless it is necessary for your enquiry and the relevant form is intended to receive it.

02 How We Use Information

We may use information for legitimate business and operational purposes, including to:

• Respond to enquiries and provide information about requested services.
• Manage bookings, appointments, and service-related communications.
• Operate, maintain, secure, and improve the website and user experience.
• Send relevant updates or service communications where appropriate and permitted by law.
• Understand website usage, measure performance, and improve content or marketing activities.
• Prevent misuse, investigate suspected fraud, comply with legal obligations, and protect our rights.

03 Cookies and Similar Technologies

The website or its service providers may use cookies, pixels, analytics, and similar technologies to support essential website functions, understand traffic, measure performance, and improve relevant communications.

You can manage cookies through your browser settings. Disabling certain cookies may affect how some website features function. Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.

04 When Information May Be Shared

We do not sell your personal information for money. We may share limited information when reasonably necessary with:

• Service providers: providers that support website hosting, scheduling, email communication, analytics, payment processing, or other business operations.
• Professional advisers: advisers who need information to provide legal, accounting, or other professional services.
• Authorities or other parties: where disclosure is required by law, legal process, or is reasonably necessary to protect rights, safety, or security.
• Business transitions: a relevant party in connection with a proposed or completed business reorganisation, transfer, or sale, subject to appropriate safeguards.

Third-party services operate under their own terms and privacy practices. We encourage you to review the policies of any third-party service you choose to use.

05 Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal requirements.

We use reasonable administrative and technical safeguards intended to protect information. However, no website, transmission, or electronic storage method can be guaranteed to be completely secure.

06 Your Choices and Rights

Depending on applicable law, you may be able to request access to, correction of, or deletion of certain personal information, withdraw consent where processing is based on consent, or object to certain processing activities.

To make a privacy-related request, contact us using the email address below. We may need to verify your identity before responding, and some information may need to be retained where the law permits or requires it.

07 Third-Party Links

This website may contain links to third-party websites, platforms, or services. We do not control and are not responsible for their content, security, or privacy practices. Your use of those services is subject to their own policies.

08 Children’s Privacy

This website is not intended to knowingly collect personal information from children where such collection would be unlawful. If you believe a child has provided personal information to us inappropriately, contact us so we can review the request and take suitable action where required.

09 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after an update is subject to the revised policy, to the extent permitted by law.